Cookies

By using our website, you consent to our use of cookies in accordance with the terms of this policy.

We use cookies and similar technologies on this website to improve it’s performance and enhance your user experience. This policy explains how we do that.

What are cookies?

Cookies are small text files which a website may put on your computer or mobile device when you visit a site or page. The cookie will help the website, or another website, to recognise your device the next time you visit. Web beacons or other similar files can also do the same thing. We use the term “cookies” in this policy to refer to all files that collect information in this way.

Cookies serve many functions cookies, for example, they can help us to remember your username and preferences, analyse how well our website is performing, or even allow us to recommend content we believe will be most relevant to you.

Certain cookies may record personal information – for example, if you click “Remember me” when logging in, a cookie will store your username. Most cookies won’t collect information that identifies you personally, and will instead allow us to collect more general information such as how users arrive at and use our websites.

What sort of cookies does this website use?

Generally, our cookies perform up to three different functions:

1. Essential cookies

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies, services you have asked for, like shopping baskets or e-billing, cannot be provided. Because some website features will not function without cookies of this type, they are designated as ‘strictly necessary’ and are exempted from the regulations which require your consent to place cookies on your device.

2. Performance Cookies

These cookies allow us to collect information about how visitors use a website, for instance which pages visitors visit most often, and if they get error messages from web pages. These cookies don’t record information that personally identifies a visitor. All information these cookies record is aggregated and anonymous. It is only used to improve how a website works.
 By using this website you agree we may place these types of cookies on your device, unless you have disabled them.

3. Functionality Cookies

These cookies allow a website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, personalised features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies record may be anonymised and they cannot track your browsing activity on other websites.
 By using this website you agree we may place these types of cookies on your device, unless you have disabled them.

Can a website user block cookies?

As we’ve explained above, cookies help you to get the most out of this website.

However, if you do wish to disable our cookies then please follow the instructions on www.aboutcookies.org.

Please remember that if you do choose to disable cookies, you may find that certain sections of our website do not work properly.

More Information

More detail on how businesses use cookies is available at www.aboutcookies.org.

If you have any queries regarding this Cookie Policy please contact us.

Privacy policy

Welcome to The Mind At Work Limited privacy notice.

This privacy notice provides information on how The Mind At Work Limited (We) collect and process your personal data when you visit our website to sign up for a newsletter or purchase a product or service. 

It is important that you read this privacy notice together with our website privacy policy which contains more detailed information about our data processing.

1. Important information and who we are

For the purpose of the data protection legislation The Mind at Work Limited is the data controller and responsible for your personal data. Our registered office is at 34 Coleshill Road, Teddington, Middlesex, TW11 0LJ.

2. Legal grounds for collection and use of your personal information

We will only collect, use and otherwise handle your personal information when:

2.1 We have consent for specified, explicit and legitimate purposes;

2.2 It is necessary for our legitimate interests in connection with operating the website and our business, in particular:

• responding to your queries;
• carrying out direct marketing;
• providing services and/or information to you;
• transmitting personal information for internal administrative purposes; and
• hosting and maintaining our website.

2.3. Where this is necessary for legal obligations which apply to us; and

2.4. Where this is necessary for the performance of a contract we have with you for example to provide services to you.

3. The data we collect about you

We may collect, use, store and transfer different kinds of personal data about you as follows:

• Identity Data includes first name, maiden name, last name, username, marital status, title, date of birth and gender.
• Contact Data includes billings address, email address and telephone numbers.
• Financial Data includes bank account and payment card details.
• Transaction Data includes details about payments to and from you and other details of services you have purchased from us.
• Technical Data includes IP address, your login date, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Profile Data includes your orders, interests, preferences, feedback and survey responses.
• Usage Data includes information about how you use our website and services.
• Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

4. How we use your personal data

We will only use your personal data for the purpose for which we collected it which include the following: 

• to register you as a new customer;
• to manage your relationship with us; 
• to improve our website, services, marketing or customer relationships; and
• to recommend services which may be of interest to you.

5. Retention period

It is our policy to retain your personal information for the length of time required for the specific purpose or purposes for which it was collected. Where you have purchased our services, this will usually be 7 years from the date we last provided any services to you. However, on occasion we may be obliged to store some data for a longer time, for example, where a longer time period is required by applicable laws. In this case we will ensure that your personal data will continue to be treated in accordance with this privacy policy.

6. Storage of your data

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted. Where we have given you a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website; and transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. 

7. Opting out

You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at [email protected] at anytime.

Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of service purchase, warranty registration, service experience or other transactions.

8. International transfers

We may transfer, store and process your personal data outside the European Economic Area. 

9. Your legal rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data including the right to receive a copy of the personal data we hold about you and the right to make a complaint at any time to the Information Commissioner’s Office, the UK supervisory authority for data protection issues at www.ico.org.uk.

10. Changes to our privacy policy

Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

11. Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to [email protected] .